Last updated: February 25, 2026

Privacy Policy

Synchronic ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

Information We Collect

We may collect the following types of information:

  • Account Information: Email address and display name when you create an account.
  • Health & Sensor Data: Heart rate and other physiological signals collected via Apple Watch, used solely to compute synchrony metrics between paired users.
  • Usage Data: App interaction data, device information, and crash reports to improve the service.

How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Synchronic service
  • Compute physiological synchrony metrics between consenting paired users
  • Send you service-related communications
  • Analyze usage patterns to improve user experience

Apple HealthKit Data

Synchronic accesses Apple HealthKit data with your explicit permission. We adhere strictly to Apple's HealthKit guidelines:

  • HealthKit data is never sold to third parties
  • HealthKit data is never used for advertising or marketing purposes
  • HealthKit data is only shared with other users with your explicit consent
  • You can revoke HealthKit access at any time through your device settings

Data Sharing

We do not sell your personal information. We may share data only in the following circumstances:

  • With other Synchronic users you have explicitly paired with, limited to synchrony metrics
  • With service providers who assist in operating our service, under strict confidentiality
  • When required by law or to protect our legal rights

Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of electronic transmission or storage is 100% secure.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for data processing
  • Export your data in a portable format

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@getsynchronic.com.